When we don’t know what to say or do, then it’s okay to be silent, because we can learn a lot just by listening. Being silent doesn’t mean we’re passive participants instead we’re active listeners. We’re listening to the other individual through our filters. Our filters are our culture, our background, etc. Even the one who is speaking is also listening to his or her voice. Communication is very important to us. Communication tells a lot about an individual and about us. Verbal is one way of communicating, but we communicate nonverbally such as our tone(how we speak) and our body language are some of the telltale signs.